Our Company is one of the largest and most respected online providers of sensual lingerie and erotic products in Europe. More than 1,000,000 domestic and international repeat customers trust our discounted brand products and profit directly from our astonishingly low prices.

Numerous impressive media articles and more than a million satisfied customers prove that our recipe for success works. Our automated logistics centre purchases directly from the manufacturer and we are therefore able to offer large quantity discounts as well as to guarantee the best prices, industry wide, all over Europe. At your request we are happy to confirm our lowest price guarantee to you in writing,. We combine the highest quality with sensationally low prices, at all times.

Respectability, discretion, service, quality and security are our main priorities. This is why, after having undergone extensive testing, both at our company facilities and online, we have received numerous certifications. Through our many years of product experience and the quality of our products, we confidently offer you a 10-year warranty and a 104-day money-back guarantee on all your purchased goods.

As one of the largest suppliers of erotic products, we are constantly expanding our product range with domestic and international novelties. Our unique business concept also enables us to offer you the same product diversity as wholesalers do. In order to ensure short delivery times we keep large quantities of every product in stock.

Our product range consists only of high quality international products, which normally retail at a much higher price. Our unique service: We pledge to ensure the best quality and the lowest prices to meet the highest expectations. Our unbeatable price policy is not magic! You simply save the extra costs added by importers, wholesalers and retailers:

Some people are not quite comfortable receiving parcels, displaying an “erotic” dispatch address, therefore all our parcels arrive in completely neutral packaging. At the same time you may choose from a variety of dispatch addresses via our sister companies.

	- Our logo is clearly visible.
	- Suggests it contains ink cartridges.
	- Completely inconspicuous.

The real show-stopper: These websites and companies really do exist and are not associated with erotic products, which may spare you awkward questions from people around you. Many of our customers are delighted with this unique service, as neutral packaging tends to further peoples curiosity even more.

Our Merchandise naturally adheres to the European quality standard. This is already guaranteed by the high quality in the manufacture of our goods. Because of this unique quality standard and our positive and longstanding product experience we offer, in addition to our basic promise, a 10-year warranty on our top products.

Before adding a new product to our range, our internal quality assurance department checks the product samples on manufacture quality, safety, functionality, design, packaging quality and of course that all English and European standards are adhered to. An order is placed with the manufacturer solely when all tests have been passed. Further random checks are carried out during the delivery process and only then will the article be integrated in our product range.

We continuously endeavour to surpass our customer’s expectations. When all items ordered are available we generally deliver within 3-5 working days. Deliveries to more remote areas or the Islands may take a little bit longer. Once your consignment is dispatched you will receive a confirmation e-mail containing a link which enables you to track your parcel via the Hermes website. Additionally our courier calls on you up to 4 times, should you not be at home. You also have the option of arranging a ‘safe place’ delivery i.e. at the back door, car port, garage etc. As a special service even small orders are delivered insured, via Hermes.

If you have any further questions concerning the parcel tracking or if you are experiencing problems, please contact our e-mail support team.

Generally, we do not charge any additional fee for minimum quantities! We even deliver free of charge for orders valuing £29.90 and over. The flat fee charged for delivery on smaller orders, does not even cover our actual expenditure for postage and packing, if you also consider charges for packaging materials and salaries. We therefore subsidise the delivery flat rate despite our low sales prices.

Not only do we expand our product range by approximately 100 to 250 articles every month, but we also continuously offer several promotional items for £0.00 which otherwise retail for more than £15.00.

www.eroticshop.co.uk continuously endeavours to surpass our customer’s expectations. With us you are entitled to a 104 day money back guarantee on all your purchases. For your money back guarantee please return the goods INVOICE COPY INCLUDED to:

www.eroticshop.co.uk
Customer Care Department
PO Box 987
Canterbury
CT1 9EF

For hygienic reasons, only unused items may be returned.

If you have any further questions, simply see our FAQ section or contact our mail support hotline which operates for 20 hours a day. All requests or enquiries received by us before 10:30pm will be answered on the same day. This promise is kept even on Saturdays and Sundays, as well as on bank holidays.