We know how important the careful use of your personal data is to you. Data protection is extremely important for us as well. Personal data collected is exclusively processed and used within the legal regulations. You may generally visit our website without leaving any personal data. However, in some cases certain details are required:

· when placing an order
· when contacting us
· when using the secure area "My Account"
· when subscribing to, or cancelling our newsletter
· when joining our partner programme

Your data helps us customise and continuously improve your shopping experience. We use personal data to process orders, deliver goods, process payments, prevent abuse of our website and to inform you about orders, products, services and offers.

In order to be able to get in touch with you faster than per post we would like to ask you to register your E-mail address with us. Of course only use it for promotional purposes, once you give your explicit consent.


Mainly we save your data to be able to process your order as competently as possible and we may pass also this on to other companies for the same purpose. We might, for example, pass your data on to a carrier (such as Hermes), which delivers your consignment or to a contractually bound partner for financial services (credit card). This data may only be used by the recipient to fulfil his obligation. Any other use of the information is prohibited.


We will of course disclose any details we have on file. Please contact our data protection officer via e-mail on data@eroticshop.co.uk.


When registering for "My Account" or placing an order, your personal data is transmitted to us via SSL (Secure-Socket-Layer) for extra security. This is currently the most widely used and secure internet data transmission system. We routinely use it whenever sensitive data is being transmitted. Additionally all customer information is saved on firewall protected secure servers which are not accessible to unauthorised persons

We also apply other security measures to protect our customer’s personal data. In connection with these security measures you will occasionally be asked to prove your identity before we display any personal information. For example, accessing your customer account is only possible after entering your password.


We use cookies in order to make your shopping experience as pleasant as possible. Our cookies do not save any personal data. Cookies are text files that are saved on a user’s computer when visiting a website. For instance, they let you access your shopping cart across different pages and enable you to check how many articles are currently in your basket and the total amount for your current order. These text files do not contain any personal data.

Rumour has it that cookies can be very dangerous to your computers health. However, cookies do not carry out the following actions:

· Cookies cannot spread a virus.
· Cookies cannot read any data on the hard drive.
· Cookies cannot find out your E-mail address.
· No e-mails can be sent without your knowledge.
· Cookies cannot be read from other web servers.


All data is deleted as soon as the reason for saving it no longer exists. If certain details are subject to a legal or contractual safekeeping period, then deletion is replaced with data blocking.


Only the following details are saved for specific types of data:

When placing the order
· First Name
· Surname
· Address
· E-mail address
· IP address
· Payment details

When contacting us
· E-mail address

When using the secure area "My Account"
· First Name
· Surname
· Address
· E-mail address

When subscribing to or cancelling our newsletter
· E-mail address

When joining our partner programme
· First Name
· Surname
· Address
· E-mail address
· Bank details


Would you like to receive further information on data protection?
Please contact our data protection officer via e-mail at data@eroticshop.co.uk.